Privacy Policy

1. Introduction

Essence Catering & Events LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, inquiry forms, invoices, and communication channels.

2. Information We Collect

When you submit a catering inquiry or communicate with us, we may collect the following information:

• Your name
• Email address
• Phone number
• Event date
• Event type
• Event location or city
• Estimated guest count
• Catering style or food interest
• Estimated catering budget
• Additional details you choose to provide

3. How We Use Your Information

We use your information to respond to catering inquiries, discuss event details, provide availability, prepare invoices, communicate about services, and manage customer relationships.

4. Text Messages and Phone Communication

If you provide your phone number and consent to receive text messages, Essence Catering & Events LLC may contact you by phone or text regarding your catering inquiry, event details, invoices, scheduling, or service-related updates.

You may opt out of text messages at any time by replying STOP. For help, you may reply HELP or contact us directly.

5. Marketing Communication

If you consent to receive marketing or promotional messages, we may send occasional updates, offers, or service information. You may opt out of marketing messages at any time.

6. Payments and Invoices

Essence Catering & Events LLC may send invoices for catering services. Payment information may be processed by third-party payment providers. We do not intentionally store full payment card information on our website.

7. Sharing Your Information

We do not sell your personal information. We may share information only when needed to operate our business, process invoices, communicate with you, comply with legal requirements, or use trusted service providers that help us manage our website, forms, communication, or payments.

8. Data Security

We take reasonable steps to protect the information submitted to us. However, no website, form, email system, or online service can guarantee complete security.

9. Service Area

Essence Catering & Events LLC primarily serves the Hampton Roads area. Requests outside the Hampton Roads area may be considered on a case-by-case basis.

10. Children’s Privacy

Our website and catering inquiry forms are intended for adults seeking catering services. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy, you may contact us:

Essence Catering & Events LLC
Portsmouth, VA
Email: [email protected]
Phone: 757-381-3484